#Epson 3490 photo drivers windows 10 install
#Epson 3490 photo drivers windows 10 64 Bit

I tried installing the latest download from the Epson Support site on to my laptop (Windows 10 Pro 64 bit OS version 20H2), which had never had an Epson device on it before. It was just the same, in that it lists all of the supported OS, win 10 32-bit, win 10 64-bit etc etc., but there is no facility to select which version you require – even though the downloads page recognises that my Operating System is “Windows 10 64-bit (detected)”.Īnyway, the end result was that the scanner still does not work – all I get is maybe a ‘click’ where it would start the scan normally, and then it freezes up. I hoped this might lead to a different file. Although I have used this download before (Epson13829.exe), I tried it again using your link, as I noticed the “+64-bit” on the end.

#Epson 3490 photo drivers windows 10 install

As mentioned in my initial post, I am wondering if this is an issue with my PC OS, in that it will not/does not install the 64 bit version of the download. That is one of the ones suggested by Epson, and has been tried repeatedly (with a clean out of Epson files etc in between). I had already tried the download that you suggested, as it turns out. Thanks to you also for your time and effort in providing a response to my question. Really appreciate any assistance that can be provided. Sorry if this has been discussed previously, but I could not find any applicable topics. I am not averse to buying a more modern scanner, but I have also read where similar issues are occurring with later models (and other brands). Is this the issue, or is it something else? There is no facility in the Epson download to pick which version you want installed, and I end up with 32 bit every time.

I have since read online that Windows 10 requires 64 bit drivers). (They had included instructions on renaming the existing Twain 32 and 64 folders to ‘OLD’).

I noticed early on in discussions with Epson Support that my PC only has a Twain 32 folder, and mentioned this to them. I sometimes get a “unable to communicate with scanner” message, The scanner will perform anywhere from zero to 3 scans before it locks up and has to be cleared using Task Manager. They were quite patient and helpful, but ultimately the problem was not resolved.ĭuring this time I have done many complete uninstall/wipes of Epson software from the PC, and re-installed the latest driver from Epson (SFS1_WW_WIN_30u_41). System type : 64-bit operating system, 圆4-based processorįor weeks – even before the upgrade to 20H2 – I have been struggling to get my Epson Perfection 3490 scanner to work, even having lengthy online chats with Epson Support. Processor : Intel(R) Core(TM) i5 CPU 760 2.80GHz 2.79 GHz